Privacy Policy

Your Privacy Matters

At Tushop, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We collect personal information that you voluntarily provide when placing an order, creating an account, or contacting our support team. This may include:

Your name, phone number, and email address
Delivery and billing addresses
Payment details (M-Pesa transaction information only — we do not store your PIN)
Any communication you share with us via WhatsApp or email

2. How We Use Your Information

Your data helps us to:

Process and deliver your orders efficiently
Provide updates on your purchases and deliveries
Improve our website, products, and customer experience
Send promotional offers (only if you have opted in)

3. Data Protection

We use secure systems to protect your information from unauthorized access, alteration, or disclosure. All payments are processed through secure and verified M-Pesa channels.

4. Sharing of Information

We do not sell, trade, or rent users' personal information. Data may be shared only with trusted service providers (such as delivery partners) solely for fulfilling your order.

5. Cookies

Tushop uses cookies to enhance user experience and track website performance. You may choose to disable cookies in your browser, but this might limit some site functionality.

6. Your Rights

Access and review your personal data upon request
Request correction or deletion of your data
Opt out of marketing messages at any time

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:
Email: info@yourdomain.com
Phone: +254 700 577 467
WhatsApp: Chat with us